Disconnection Policy and
PokerWorld

Disconnection Policy

QUESTIONS ABOUT THE GAME DISCONNECTION POLICY

Disconnections can and do occur. Players must accept the risk of disconnections. PokerWorld does not assume responsibility for disconnections regardless of the cause as outlined below:

In Ring Games (real money): If a player loses his/her connection, the players will sit out until he/she reconnects. If they missed any blinds they must post the blinds, or wait until the Big Blind comes around.

In tournaments, players will be blinded/anteed out if they do not reconnect. Players are permitted two (2) All-ins per tournament.

If a player is involved in a hand, he’ll be deemed All-in (he can only win the pot he was in prior to being disconnected).

Our software can detect whether a player is disconnected. If a player tries to get All-in protection by not acting on his turn and getting timed out, he/she is deemed folded.

A Player must request for an All-in reset by using either of the following two methods:

a)Go to Lobby --> Click on 'Options' --> Click on 'Request All-ins Reset'; OR

b) While at the table, click on the 'Dealer's Chip Tray' to get the option. Then Click on 'All-in reset' to send an All-in request to us.

He/she will be notified of a successful All-in reset.

Only two (2) All-in requests will be honored in a 24-hour period.

PokerWorld’s goal is to protect players who are accidentally disconnected, while maintaining that All-in’s are not abused.

Game Cancellation Policy

a) Real Money Games: All real money games will be refunded to the exact amount before the hand started.

b) Play Money Games: All money will be refunded back in the exact amount the player brought to the game.

c) Single and Multi-Table Tournaments: If a tournament is cancelled due to technical issues, any player who was eliminated prior to this time will lose their buy-in and entry fee. The prize pool will then be distributed to the remaining players based on their chip count when the tournament went down.

PokerWorld.com
September 15, 2003